Booking Information | Hotel Wiesenhof in Lagundo - South Tyrol

Hotel Wiesenhof
Josef-Weingartner Street 16 . I-39022 Algund/Lagundo Alto Adige
T +39 0473 446677 . F +39 0473 220896 . info@wiesenhof.com
. VAT-ID IT01192990214

Booking Information for Your South Tyrol Holidays

Booking holidays raises questions. Here is the most important information for your holidays in Lagundo.

Whether you seek information on how to best reach us, want to know about options on trip cancellation insurance, or parking your car at the hotel – we answer all your questions.

Can I book only with breakfast and what happens if I don’t want to eat dinner for one evening?

Hide detailsShow details

In both cases we refund you €10. You can also decide on a daily basis if you want to have dinner at the hotel or not. You should let us know by noon latest.

Is there any place I can smoke?

Hide detailsShow details

Please be advised that the entire hotel is non-smoking. You can enjoy your cigarette in our covered smoking corner outside the hotel.

Where can I park?

Hide detailsShow details

You can park your car for free on the illuminated hotel parking space. You can also park in our underground car park for a daily rate of €8.

Is there a lift?

Hide detailsShow details

Both your room and the common areas are easily accessible by the lift.

I have reduced mobility. Can I still come?

Hide detailsShow details

All the common areas including the garden and spa area are completely accessible, as well as the first and second floor. Most doors have a minimum width of 70 cm. The doors of the lift are the only exception: your wheelchair should not be wider than 65 cm. If your wheelchair exceeds that width we will gladly provide you with a smaller one.

Are pets allowed?

Hide detailsShow details

Dogs are welcome but have to be registered with the hotel prior to your arrival. In some room categories, pets are not allowed, as well as dogs have no access to the indoor pool and sauna area. Dogs are also allowed only in a special part of the dining room. The daily rate is depending on size and breed between 8,00 to 25,00 Euro (including final cleaning of the room).

Arrival & Departure

Hide detailsShow details

Rooms are available from 14:00 and have to be vacated by 11:00 in the morning.

Spoil yourself!

Hide detailsShow details

In order for us to guarantee your preferred time slot, we strongly advise you to book your spa treatments in advance. You can cancel your reservation for free up to 24 hours in advance.

Cancellations

Hide detailsShow details

...are unpleasant for both sides. For rooms that are cancelled later than 28 days prior to the arrival date we charge the following cancellation fees:

  • Cancellation before 15 days prior to the arrival date: 40%
  • Cancellation before 8 days prior to the arrival date: 60%
  • Cancellation later than 8 days prior to the arrival date: 70%

(with respect to the total amount that has been agreed upon).

Trip cancellation coverage

Hide detailsShow details

Unfortunately, many things can happen before going on a holiday. Our trip cancellation insurance gives you financial security. If you arrive late for a stay which you have already booked, have to leave early or even cancel the whole trip you are subject to cancellation fees. We advise you to get a trip cancellation insurance from Europäische Reiseversicherung, so that if worse comes to worst, they can take care of these fees.
That’s why we recommend:
Trip cancellation insurance Hotel Cancellation Plus

The Hotel Bill

Hide detailsShow details

...can be payed in cash, with bank or credit card (Maestro, Mastercard, Visa), or by money transfer in advance. We inform our guests that cash payments are restricted by Italian law to €2,999.99 per person (may be subject to change). Please also consider that, €500 bills are not accepted.