For your safety

travelling safely

our measures for your safety

Information on the current situation in South Tyrol can be found here:

https://www.suedtirol.info/en/information/coronavirus

 

Details and information about our cancellation conditions can be found below.


The Wiesenhof Hotel is exclusively accessible for hotel guests. We have no public restaurants and cafés and do not offer day spa.

 

 

safe arrival

  • Before your arrival you will receive an e-mail with the option of digital check-in. You will see: it is easy, fast and very comfortable! 
  • Before your arrival your room key will be cleaned and disinfected 
  • Dispensers for contactless hand disinfection are available in the reception area, at the entrance to the dining room and in the toilets.

safe stay

  • All rooms are disinfected after each departure

  • Objects that cannot be disinfected regularly have been removed.

  • On request your room will be ozonized before your arrival.

dining safely

  • There is no distance rule for guests who live in the same room or live in the same household. You don't have to wear a face mask at the table.
  • All buffets are open as usual. Two simple rules ensure your safety:

              ♥  Our guests go to the buffet with mouth-nose protection, freshly disinfected hands
              ♥  and comply with the distance rules

  • On request and for an extra charge you can also enjoy your breakfast on your room.

Covid-19 cancellation policy:

Due to Covid19 we chave changed our cancellation policy:

 


for bookings with arrival within 09.11.2021:

---> Cancellations up to 7 days before the day of arrival: free of charge
---> Cancellation less than 7 days before arrival or early departure: 70% of the total amount.
---> Should you be unable to travel because the borders are closed, this would be considered "force majeure" = no cancellation fee


For all other periods applies our standard cancellation policy.

 

Unique holiday moments in the Wiesenhof.

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